How much is shipping and where do you ship to?
We use Australia Post trackable shipping to send our products within Australia. The cost is a flat rate of AU $4.99. We offer free shipping on orders of AU $50 or more.
We also offer globally trackable shipping:
New Zealand - AU $15
USA – Please visit us.sonseewoman.com
The rest of the world – AU $20
The cost of delivery is a flat rate, please note International delivery costs do not include any taxes or duties that may be applied by customs at the destination country. Any duties or taxes incurred are the responsibility of the delivery recipient. Please note that in accordance with Australian export regulations, we are required to declare the exact value of all items and identify the order as dutiable “merchandise”. For more information on taxes, duties and customs regulations please contact your local customs office directly.
I live outside of Australia. Can I still buy from you?
Yes you can! We offer global trackable shipping. Your order should arrive within 3-10 business days, depending on your location.
What do I do if I haven’t received my order yet?
If for some reason you haven’t received your order in line with our delivery information, please email us or give us a call. We’ll get right onto it.
Can I track my order?
You’ll receive another email when your order has been dispatched, so you know you’ll be enjoying it soon. The email will have the tracking number and a link to the parcel tracking service from Australia Post. If you have questions email us.
How long will it take my order to arrive?
Your order should arrive to you within 3-5 business days. International orders, within 3-10 working days. Should you need rush service, email us and we’ll do our best to get your order to you as soon as we can.